Dubai Strengthens Military Grievance System for Improved Job Satisfaction

The Dubai Government Human Resources Department (DGHR) has implemented a new grievance and complaint system for military personnel, aiming to bolster job satisfaction and streamline dispute resolution within the department. Resolution No. 1 of 2024 establishes clear procedures for filing complaints and ensures members' rights are protected under existing legislation.

This initiative highlights the DGHR's ongoing commitment to fostering a stable and positive work environment for all military personnel. The resolution outlines a structured process for grievances, guiding submissions to the appropriate departmental committee based on established regulations. It also establishes a clear timeline for addressing concerns, aligning with Decree No. 27 of 2018 which governs the central committee for dispute resolution.

Beyond streamlining procedures, the resolution prioritizes fair and efficient conflict resolution. The DGHR is committed to addressing issues promptly and seeking solutions that satisfy all parties involved. The new system emphasizes professionalism and objectivity throughout the process, ensuring grievances are handled with respect for all individuals involved.

"This system empowers our military members to voice their concerns without administrative hurdles, " a DGHR spokesperson stated. "Our goal is to create a supportive environment where conflicts can be resolved efficiently within the department, minimizing the need to escalate issues to the central committee. "

Moreover, the DGHR recently launched the "Military Legal Inquiries Platform, " a digital portal dedicated to legal matters related to military human resources. This platform facilitates communication between legal specialists and allows for objective exchange of opinions on legal issues.

The combined efforts of the grievance system and the legal inquiries platform demonstrate the DGHR's multi-pronged approach to enhancing transparency, communication, and overall governance within the Dubai military departments. These initiatives empower personnel, ensure their rights are protected, and ultimately contribute to a more positive and productive work environment.

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